The First Nations Child and Family Services and Jordan’s Principle Settlement wants to know whether the information it puts out is actually reaching people. Not whether it was published. Whether anyone in our community ever saw it, understood it, or knew what to do next.
They have launched a national survey to find out, and they are asking for ten minutes of your time.
The Settlement compensates First Nations people who were removed from their homes into the child welfare system, and those who were denied or delayed essential services that should have been provided under Jordan’s Principle. A lot of people who might be eligible still do not know it. Some have never heard of the Claims Process. Some heard about it once and were not sure it applied to them. That gap is exactly what this survey is trying to close.
Who should take it
You do not need to have submitted a Claim. You do not need to be sure you are eligible. The circle here is wide on purpose. They want to hear from First Nations people who:
- Have not submitted a Claim yet
- Are not sure whether they are eligible
- Know very little about the Settlement
- Are supporting someone else as a caregiver, representative, or family member
- Have already submitted a Claim
If you are in any of those groups, your answers are useful.
Take the survey
It takes about ten minutes. You can also scan the QR code on the poster.
Four people who respond will be randomly selected to receive a $250 thank-you gift card.
A few things to know
Participation is voluntary, and your responses are confidential.
Taking the survey will not affect your Claim, your ability to submit a Claim, your eligibility, or any compensation you may receive. It is a separate thing entirely.
The survey is run independently by Archipel Research and Consulting, an Indigenous-owned research firm, not by the Settlement itself.
If you would rather do it by phone
Email settlementawareness@archipelresearch.com to ask for a phone survey. They will do their best to accommodate accessibility requests. The same address takes questions about the survey, data privacy, and how your information will be used.
Support is there if you need it
This subject reaches into hard memories for a lot of families. Free mental health and wellness support is available 24 hours a day through the Hope for Wellness Helpline at 1-855-242-3310, or online at HopeForWellness.ca. Support is available in English, French, Cree, and Ojibway on request.
Children and youth can reach Kids Help Phone anytime at 1-800-668-6868, or text FIRSTNATIONS to 686868.
For questions about the Settlement or your Claim, the Administrator is at 1-833-852-0755, Monday to Friday, 8:00 a.m. to 8:00 p.m. ET.