The Trainmaster is responsible for managing and supervising the work of several teams in the transportation department and has a supporting role in various responsibilities related to customer service and the operation process for the railway. 

Company: Knob Lake Timmins Railway Inc.

Work location:  Wabush / Labrador City (NF&L) and Schefferville (Qc) 

Salary: According to the company salary scale.

Status: Permanent 

Responsibilities:                                                                                                               

The Trainmaster performs the following tasks:

  • Maintains a safe working environment for the entire department. 
  • Manages the transportation teams, plans the work to be done for the next shift, participates in the daily operation conference calls.
  • Elaborates, supports, and coordinates the operations, as well as the train movements in the assigned subdivision.
  • Perform various administrative tasks, reports and is rigorous with management of workforce planning.
  • Coordinate the activities of the transportation department while following the collective agreement in force while being responsible for managing disciplinary issues.
  • Manage the requirements of different customers in order to meet their expectations and improve the processes in place as needed, in order to exceed their expectations.
  • Provides professional customer service, respects the delivery times and advises the client of any delays.
  • Manages the work schedules and keeps them up to date (replacement and availability lists, controls the over time).
  • Sees to the employees’ safety and makes sure that accidents are reported that safety policies are respected and that there is no negligence towards the operation rules.
  • Creates different reports for company management.
  • All other related tasks.

General Requirements:

  • College degree in Administration and/or in Management and/or have relevant experience in the railway industry (operations).
  • Have at minimum of five (5) years of experience in the railway industry. (an asset)
  • Qualification in railway operating regulations (REF) – (an asset)
  • Flexible with regard to working hours to be able to see all of your teams and clients. 
  • Bilingual in oral and written – French & English – (asset) 
  • Supervisory experience is an asset.
  • Possess great flexibility to adapt in a changing environment.
  • Prepared to occasionally work outdoors in all weather conditions.
  • Proficient in MS OFFICE, databases and emails. 
  • All other related tasks. 

Other working conditions: Vacation, benefits and paid holidays are based on the company’s policies.

If considered for the position, a full background check will be required (physical, drug, criminal, and references).

Send your written application to the Human Resources Department: E-mail : hrc@gwrr.com

Thank you!